Scaling Onboarding with Self-guided Pathways

ABOUT THE EXPERT

Shareil Nariman is the Head of Customer Experience at Arrows. Previously, he led customer lifecycle management, including onboarding, at Sprout Social and previously led operations teams at Booking.com. In this guide, he explains how companies that offer lower-priced SaaS products can leverage cross-functional collaboration and automation tools to design high quality self-guided customer onboarding experiences.

Sign In

Get Access

Sign up using your work email to get complimentary access to theĀ OneGuide Library portfolio resources portal.
Shareil Nariman
Shareil-Nariman-e1639633264411-150x150

More Resources

Implementing and Optimizing a Customer Success Platform
with Growth Molecules
Building an AI Chatbot
with Crafted Solutions
Building Customized CS/CX Solutions With AI and Automation
with Parth Madhubhai